Homestay
Payment
Agreement

This agreement outlines the payment policies for Talkabout Homestay, emphasizing the importance of timely payments to ensure continued accommodation and fair treatment of host families. Here’s a breakdown of the key points:

Core Principles:

• Payment Purpose:
  • Payments cover the student’s living expenses, including food, water, electricity, internet, and general household facilities.
  • Prompt payments are crucial for Talkabout Homestay to reimburse host families, allowing them to cover these expenses.
• Consequences of Late Payment:
  • Late payments disrupt the host family’s ability to cover expenses.
  • Consistent late payments can lead to accommodation termination.

Specific Payment Conditions:

• Payment Due Date:
  • Payment is due 2 weeks before the start of the invoice period.
• Late Fees:
  • Invoices overdue by 14 days incur a $100 AUD late fee.
  • Recurring overdue payments result in a $40 AUD administrative fee per invoice.
• Accepted Payment Methods:
  • Credit card (with a 2.5% transaction fee).
  • Direct deposit (no credit card transaction fee).
  • International transfer (fees apply, added to the next invoice).
• Invoice Terms:
  • Invoices are emailed with payment details and due dates.
  • Invoice disputes must be raised within 5 days of receipt.
• Late Payment Consequences (Detailed):
  • 14 days overdue: $100 AUD late fee.
  • After 14 days of non-payment: Homestay may be terminated.
• Currency:
  • All payments are in Australian Dollars (AUD).
• Refunds and Cancellations:
  • Refunds and cancellations are subject to specific policies 
  • Refunds must be requested through a designated link.
  • Refund Policy and Refund Application Link
• Payment Security:
  • Payments are processed through a secure, encrypted payment gateway.
  • Sensitive payment information is not stored beyond the transaction.
• Non-Payment Consequences (Detailed):
  • 2-week notice of homestay termination may be issued for non-payment.
  • Legal action or debt collection may be pursued for payments overdue by 4 weeks (charges apply).
• Dispute Resolution:
  • Payment disputes must be reported to [email protected] within 7 days of invoice receipt.

Payment Agreement

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I agree to:(Required)

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I agree to pay invoices on time to avoid late fees and potential accommodation termination.

I understand the payment methods and associated fees.

I will address invoice disputes promptly.

I will familiarize myself with the refund and cancellation policies.

I will communicate with Talkabout Tours if there will be any payment delays.

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